Greater Victoria Rent Bank

Rent Bank provides financial assistance in the form of a no-interest repayable loan to households at risk of eviction for reasons such as non-payment of rent or essential utilities. The loan can also be used as a damage deposit and/or first month's rent to move to safe and sustainable housing.

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*Service providers: Please print this one page document to share in your organization.

Services

The Greater Victoria Rent Bank assists families and individuals who meet eligibility requirements and who may be at risk of eviction or essential utility disconnection due to a short-term financial crisis.

We provide:

  • Interest-free, low-fee loans
  • Advocacy and referral services
  • Support in a time of crisis

Please review eligibility criteria below prior to submitting a Pre-Assessment

Eligibility Criteria

  • 19 years of age or older.
  • Residents of Greater Victoria (and Salt Spring Island) OR moving to Greater Victoria (with a rental agreement when seeking security deposit and/or first month’s rent).
    Note: In exceptional cases, financial assistance may be available for those moving out of Greater Victoria
  • Must meet low-to-moderate income requirements*
  • No more than 2 months behind on rent or utililties*
  • Have a regular source of verifiable income
  • Have a current bank account 
  • Evidence funds will stabilize housing for at least 90 days
  • Ability to repay loan and manage any outstanding debts

*Exceptions may be made in some circumstances if all other eligibility criteria are met. 

For Greater Victoria, low-income is defined* as follows:

House size  Maximum pre-tax household annual income 
1 bedroom or less  $44,500 
2 bedrooms $59,500
3 bedrooms  $78,500 
4+ bedrooms  $84,500 

Household Income Limits are determined by BC Housing

Required Documents 

for application:

Two pieces of identification (one with a photo)

Proof of Tenancy or Intent to Rent (ex: Residential Tenancy Agreement, Lease Agreement, or other rental agreement)

Eviction notice or Utility Notice of Disconnection (if applicable)

Three months of ALL bank account and credit card statements (including statements of all debt)

Proof of income 

Please Note: BC Rent Bank and the Community Social Planning Council will use your personal information only for assessment and administration purposes in accordance with the guidelines of the BC Rent Bank Privacy Statement.

The Process

Contact Information

For agencies or service providers seeking more information, please contact a Rent Bank Program Case Manager:

Ben: ben@communitycouncil.ca OR 250-383-6166 x 3

Stephanie: stephanie@communitycouncil.ca OR 778-966-1789

Office Hours are Monday - Thursday 9:00am - 4:30pm

#216-852 Fort Street, Victoria, BC V8W 1H8

NOTE: Due to COVID-19, the CSPC staff may be working remotely. If you wish to meet in-person, please call ahead to ensure the availability of a Rent Bank Program staff person.

Frequently Asked Questions (FAQ's)

Financial Support for the Greater Victoria Rent Bank is provided by these municipalities

Oak Bay
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The-city-of-Victoria-logo

Additional financial support for the Greater Victoria Rent Bank is provided by

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This rent bank is supported by BC Rent Bank, a project of Vancity Community Foundation funded by the Province of BC.

BC Rent Bank has a three-year mandate to create the infrastructure necessary to support a province-wide rent bank system.

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