Greater Victoria Coordinated ID Service

What are ID Services?

Identification is necessary to access vital services and supports such as housing, health care, income security and other social services.

The Greater Victoria Coordinated Identification Service offers client-based, pro-active, and respectful ID services for our underserved populations. In partnership with local community organizations, we have established a coordinated regional effort to increase access to services in acquiring or storing ID through our weekly drop-in clinics, or by contacting our staff directly.

If you are referring clients to our services, make sure to have the applicant with you so that we can gather as much information as possible and fast-track the process. Our staff will contact you or the applicant to follow up with any necessary steps.

We are currently assisting clients with the following:

  • Birth Certificates for all Canadian provinces and territories
  • BC Services Card & BCID
  • Name and gender change applications (temporarily unavailable)
  • Secure Status Card (SCIS)
  • Booking ICBC appointments
  • Mailing Address for applicants

What we don't do:

  • Citizenship Applications
  • PR Cards
  • Birth Certificates from countries other than Canada

Drop-in Clinic Calendar

This is the calendar for our current ID clinics that are open to the public. Other clinic locations and times are being planned and will be posted here as they are added.

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Caseworkers: Please refer to our calendar for upcoming drop in clinics or contact our office at 250-383-6166 ext. 2 or 

Partners/Facilities: If you would like to inquire about hosting a clinic at a facility please email


Consent and intake forms can be dropped off at our office for processing.

ID Safe Storage

Clients will be able to safely store their ID at the Salvation Army ARC 525 Johnson Street Victoria.

Please contact the Salvation Army for more information. Stay tuned for more locations.


For general information, please contact the ID Service and one of our staff will help you as soon as they can.

Phone calls are welcome Monday through Thursday 250-383-6166 ext. 2

Or email:

Frequently Asked Questions (FAQ's)

Quotes from Community Partners

New Roads Therapeutic Recovery Community

Partnering with the Community Social Planning Council of Greater Victoria has allowed many of our residents to be able to have assistance and help applying for their ID in a safe environment. As a lot of our residents come from the street or corrections and do not have ID, this service is vital to them creating a life for themselves and being able to be a member of society. This is such a part of our resident's recovery process and a much needed service.


Victoria Native Friendship Centre

Victoria Native Friendship Centre is thrilled to be an on-going partner with the Community Social Planning Council of Greater Victoria by providing referrals and hosting clinics with the Greater Victoria Coordinated ID Service.

Having the ID Clinic present on-site allowed numerous tenants to access service assistance without having to contend with barriers to access like transportation, childcare, a lack of access to technology for online assistance. Both clinic hosts were friendly and approachable and willing to take extra time to work with our tenants.


Community Partners & Advisory Committee Members

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Grace Lore
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We are grateful for the lived-experience members of the GVCIS Advisory Committee who provide their insight and expertise to this program.