Greater Victoria Coordinated ID Service
What are ID Services?
Identification is necessary to access vital services and supports such as housing, health care, income security and other social services.
The Greater Victoria Coordinated Identification Service offers client-based, pro-active, and respectful ID services for our underserved populations. In partnership with local community organizations, we have established a coordinated regional effort to increase access to services in acquiring or storing ID through our weekly drop-in clinics, or by contacting our staff directly.
If you are referring clients to our services, make sure to have the applicant with you so that we can gather as much information as possible and fast-track the process. Our staff will contact you or the applicant to follow up with any necessary steps.

We are currently assisting clients with the following:
- Birth Certificates for all Canadian provinces and territories
- BC Services Card & BCID
- Name and gender change applications (temporarily unavailable)
- Secure Status Card (SCIS)
- Booking ICBC appointments
- Mailing Address for applicants
What we don't do:
- Citizenship Applications
- PR Cards
- Birth Certificates from countries other than Canada
Drop-in Clinic Calendar
This is the calendar for our current ID clinics that are open to the public. Other clinic locations and times are being planned and will be posted here as they are added.
Caseworkers: Please refer to our calendar for upcoming drop in clinics or contact our office at 250-383-6166 ext 6 or idservice@communitycouncil.ca
Partners/Facilities: If you would like to inquire about hosting a clinic at a facility please email lauren@communitycouncil.ca
Forms
Consent and intake forms can be dropped off at our office for processing.
ID Safe Storage
Clients will be able to safely store their ID at the Salvation Army ARC 525 Johnson Street Victoria.
Please contact the Salvation Army for more information. Stay tuned for more locations.
Contact
For general information, please contact the ID Service and one of our staff will help you as soon as they can.
Phone calls are welcome Monday through Thursday 250-383-6166 ext. 6
Or email: idservice@communitycouncil.ca
Frequently Asked Questions (FAQ's)
Community Partners & Advisory Committee Members












We are grateful for the lived-experience members of the GVCIS Advisory Committee who provide their insight and expertise to this program.
Funders




